Fa998 Terms and Conditions — The Complete Guide to Using the Platform

By accessing fa998 (hereinafter referred to as the "Platform" or "we") through our website, mobile application, or any other channel, you are deemed to have accepted these Terms and Conditions. Please read them carefully before using our services.

Fa998 reserves the right to modify or update these Terms and Conditions at any time. Members will be notified appropriately before any changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated terms.

These Terms and Conditions are drafted in compliance with the applicable laws and regulations of Bangladesh and other jurisdictions where our services operate. In the event of any conflict with local law, local law shall prevail.

You must provide accurate, complete, and up-to-date information when registering on fa998. Creating an account with false or misleading information is strictly prohibited. Required information at registration includes:

• Full legal name (as it appears on your National ID)
• Active mobile number (registered with Mobile Banking/Nagad)
• Accurate date of birth (for 18+ verification)
• Valid email address (optional but recommended)

Each person may only create one account. If multiple accounts are found under the same individual, all accounts will be closed and any balances or bonuses will be forfeited. You are solely responsible for keeping your password and account details confidential.

If you believe your account has been accessed without authorization, notify our support team immediately. fa998 will never ask for your password by phone or message.

Fa998 strictly does not serve users under the age of 18. Age must be declared at registration and verified with proof when required. Any account found to be operated by a minor will be closed immediately.

KYC (Know Your Customer) Verification Mandatory in the following cases:

• Before the first withdrawal request
• For transactions exceeding a specified amount
• For any suspicious transactions
• Account Information Update Time

KYC typically requires a clear photo of your National ID (NID) or passport. Withdrawals may be delayed if KYC verification has not been completed.

All deposits on fa998 must be made using a payment method registered in your own name. Third-party deposits are strictly prohibited. We currently support the following payment methods:

Always use the correct amount and reference number when making a deposit. fa998 is not responsible for delayed or failed transactions caused by incorrect information. For any deposit-related issues, please contact support within 24 hours.

Certain conditions must be met before withdrawing funds from fa998. Please ensure the following before submitting a withdrawal request:

• KYC Verification Completed
• Withdrawals must be made through the same payment method used for the deposit
• Wagering requirement has been met for winnings derived from a bonus
• Minimum withdrawal amount: BDT 500

Under normal circumstances, withdrawal requests are processed within 1 to 3 hours. However, if KYC verification is incomplete or additional information is required, processing may take 24 to 48 hours. VIP members receive priority access to faster withdrawal services.

In cases of suspected money laundering or suspicious activity, fa998 reserves the right to suspend withdrawals and conduct an investigation. No withdrawals will be processed during this period.

All bonus offers on fa998 are subject to specific terms and conditions. Accepting a bonus means you agree to all associated terms. General bonus policy:

• Welcome Bonus: Up to 100% on your first deposit, capped at BDT 5,000. Wagering requirement is 20x the bonus amount.
• Daily Cashback: Up to 5% on your daily net losses. Paid as direct cash with no wagering requirement.
• Reload Bonus: The weekly reload bonus is awarded every Monday. Wagering requirement is 15x.
• Referral Bonus: Refer a friend and both of you benefit. Condition: the referred member must complete at least one deposit.

Bonus abuse includes: claiming bonuses from multiple accounts, exploiting loopholes in bonus terms, and using bots or automated software to meet wagering requirements. If any such activity is detected, all bonuses and associated winnings will be forfeited.

All games on fa998 are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties. Every game outcome is completely fair and random — no result is predetermined, and neither fa998 nor its staff can influence any outcome.

Important gaming rules:

• Each game has specific betting limits that must be followed
• If a game is interrupted due to connectivity issues, the system will automatically resume from the last saved state
• If a game is left incomplete due to a technical error, it will be considered void and the bet will be refunded
• In live games, the dealer's decision is final

If you have a complaint about a game result, please contact support within 24 hours. The matter will be investigated based on game logs and you will be informed of the outcome.

The following activities are strictly prohibited on fa998 and will be treated as punishable offences:

• Creating or operating multiple accounts
• Using or accessing another member's account
• Using bots, scripts, or automated software
• Attempts at hacking, phishing, or any form of cyberattack
• Money laundering or transactions involving illegal funds
• Attempting to manipulate the gaming system
• Harassing or intimidating other members
• Registering under a false identity or providing incorrect information
• Organized fraudulent activity against the platform

If any of the above activities are proven, fa998 reserves the right to close the account without notice and forfeit the entire balance and any bonuses. Legal action may be taken in serious cases.

Fa998 may temporarily suspend or permanently close an account under the following circumstances:

• If Evidence of a Terms Violation Is Found
• If KYC information is found to be false or incomplete
• If suspicious transactions or gaming patterns are detected
• As directed by the regulatory authority
• At the member's own request (self-exclusion)

If a member wishes to contest an account closure, they may appeal to the support team within 30 days. Please include all relevant evidence and information with your appeal. A decision will be communicated within 7 business days of completing the investigation.

If an account is closed due to a terms violation, any remaining balance may not be refundable. However, in cases of self-exclusion or voluntary closure, verified balances will be returned.

Fa998 treats the protection of your personal information as a top priority. Any data we collect is used solely to improve platform services and meet regulatory requirements.

Your information is used for the following purposes:

• Account Management and Verification
• Transaction Processing & Security Verification
• Sending customized offers and promotions (with your consent)
• Compliance with Legal and Regulatory Obligations

Fa998 never sells your personal information to third parties. For more details, please refer to our Privacy Policy Read.

Fa998 believes gaming should be a source of entertainment, not addiction. We help members build healthy gaming habits. Our responsible gaming tools include:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Session Time Limit: Set a limit on how long you play in a single session
• Loss Limit: Game will automatically stop once a set loss amount is reached
• Reality Check: Regular reminders of your gaming time and spending at set intervals
• Self-Exclusion: Option to suspend your account for anywhere from 30 days to permanently

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Gaming Read the page.

Any dispute between fa998 and its members will first be addressed through negotiation. If you have a complaint or dispute, please follow the steps below:

• Step 1: Submit a detailed complaint to our support team. You can typically expect an initial response within 48 hours.
• Step 2: If you are not satisfied with the initial response, escalate to management. A decision will be provided within 7 business days.
• Step 3: Dispute resolution through an independent mediator agreed upon by both parties.

These Terms and Conditions shall be interpreted in accordance with applicable law. All available resolution options above must be exhausted before taking the matter to court.

Fa998 is the final authority on the interpretation of these Terms and Conditions. In the event of any ambiguity, fa998's interpretation shall be considered conclusive. All members are deemed to have agreed to these terms at the time of registration.