Data Protection

Fa998 Privacy Policy — Your information is completely safe with us

Fa998 is fully committed to protecting your personal information. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Our commitment
Your data is never sold to third parties
Data secured with SSL encryption
No marketing without member consent
Right to Erasure Reserved
Adherence to international data protection standards
Core Pillars of Data Protection

How fa998 protects your privacy

Our multi-layered security system keeps every piece of your information protected

SSL encryption

All your data is transmitted using 256-bit SSL encryption. Bank-grade security measures keep your transactions and personal information protected.

Secure Data Storage

Your data is stored on servers protected by advanced firewalls. Regular security audits and backups ensure your information is never lost.

Access controls

Only authorized personnel have access to the information they need. Role-based access control ensures your data is never visible to anyone without a valid reason.

Data Non-Sale Policy

Fa998 never sells or rents your personal information to third parties. Your data is used solely to improve our services and meet legal obligations.

Consent-Based Communication

No promotional messages are sent without your consent. You have full control to opt out of marketing communications at any time.

Right to Erasure

After your account is closed, your personal data is deleted from our systems within a defined period, once all legal retention requirements have been met.

Section 01

Introduction & Applicability

Welcome to fa998. This privacy policy applies to all members and visitors of the fa998 platform. By using fa998 through our website, mobile app, or any other channel, you are considered to have accepted this privacy policy.

Fa998 believes personal privacy is a fundamental right. That is why we maintain full transparency around how we collect, use, and protect our members' data. This policy details what information we collect, why we collect it, how we use it, and what rights you have over your data.

This privacy policy may be updated from time to time. For any significant changes, we will notify you by email or through a platform notification. We recommend reviewing this policy regularly.

Key Points: fa998's privacy policy is built in accordance with international data protection standards. Protecting your information is our top priority.
Section 02

What information we collect

Fa998 collects only the information that is strictly necessary. Collecting unnecessary or excessive data is against our policy. Below is a categorized list of the information we collect:

Data Types Example Reason for Collection
Identity Information Full Name, Date of Birth, NID Number KYC verification & age confirmation
Contact Information Mobile Number, Email Address Account management & notifications
Financial information Mobile Banking/Nagad Number, Transaction History Payment Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Gaming activity Game logs, betting history, session duration Service Improvement & Responsible Gaming

Information you provide at registration is collected directly. In addition, certain technical data (such as cookies and log files) is collected automatically while you use our platform. Without this data collection, we cannot provide a safe and reliable service.

Section 03

How we use your information

Fa998 uses collected data only for specific, legitimate purposes. Your information is never misused. We use your data for the following reasons:

  • Account management: For registration, login, password reset, and account security
  • Identity Verification: To complete the KYC process and verify your age
  • Transaction Processing: For processing deposits, withdrawals, and bonuses
  • Customer Support: To respond to your complaints and questions and to resolve any issues
  • Security & Fraud Prevention: To detect and prevent suspicious activity
  • Service Improvement: To improve platform performance and enhance the user experience
  • Promotional Communications: To send you offers and updates only with your consent
  • Legal obligations: To comply with regulatory authority guidelines

Fa998 will never use your information for any purpose not stated in this policy. If we need to use your data for a new purpose, your prior consent will be obtained.

Responsible Gaming: We analyze your gaming behavior to identify potential issues and offer assistance where needed. This is done solely for your protection.
Section 04

Cookies & tracking technologies

The fa998 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

  • Essential cookies: Essential for the core functionality of the website. The site cannot operate properly without them and they cannot be disabled.
  • Functional cookies: To remember your preferences and settings, such as your language selection and login status.
  • Analytics Cookies: Site usage data is collected to improve our services. This information is entirely anonymous.
  • Security Cookies: Helps detect and prevent fraud.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit some features of the site.

Section 05

Data Sharing & Third Parties

Fa998 does not sell or share your personal information with third parties for commercial purposes. However, limited data sharing may be required in certain specific circumstances:

  • Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information needed to complete transactions. They are bound by their own privacy policies.
  • Identity Verification Agency: Limited information may be shared with regulated identity verification agencies as part of the KYC process.
  • Technology Service Provider: Partners providing hosting, analytics, or security services operate under strict confidentiality agreements.
  • Legal authorities: We may be required to disclose information in response to a valid court order or request from a regulatory authority.

In all of the above cases, only the minimum necessary information is shared. Data protection agreements are in place with all third parties.

Important: fa998 never sells your information to advertisers, data brokers, or any other commercial entity.
Section 06

Data Retention & Deletion

Fa998 retains your data only for as long as necessary. Below is a breakdown of how long each type of information is kept:

  • While your account is active: All information required for account management is retained for the duration that your account remains active.
  • After account closure: Financial and transaction records are retained for up to 5 years for legal compliance purposes.
  • KYC information: Retained for up to 7 years to meet regulatory obligations.
  • Marketing Information: Deleted immediately upon withdrawal of consent.
  • Cookies & session data: Typically expires between 30 days and 1 year.

Once the legal retention period has expired, your data is securely and permanently deleted or anonymized. The data deletion process is regularly audited.

Section 07

Your rights regarding your data

As a fa998 member, you have the following rights over your personal information:

1
Right to Know

You can find out what information we hold about you and how we use it.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Deletion

Beyond legal obligations, you may request that your data be deleted.

4
Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

5
Right to Data Portability

You can request your data in a structured format or have it transferred to another service.

6
Right to object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request. In some cases, legal reasons may prevent us from fulfilling a request in full, and you will be informed of the reason.

Section 08

Protection of Minors' Privacy

Fa998 is intended exclusively for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory during registration. If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.

If a parent or legal guardian believes their minor child has registered on fa998, please contact our support team immediately. We will take the necessary action promptly.

Warning: Use of fa998 by anyone under 18 is strictly prohibited. Parents and guardians are advised to monitor their children's online activity.
Section 09

Privacy Policy Updates

Fa998 may update this privacy policy from time to time. Changes may be prompted by:

  • New Laws or Regulatory Requirements
  • Launch of new platform features or services
  • Data Protection Best Practices Update
  • Improvements based on member feedback and suggestions

For any significant changes, we will notify you by email or platform notification at least 30 days in advance. Continued use of fa998 after the changes take effect will be considered acceptance of the updated policy.

The latest version of this policy, along with its effective date, is always available on this page. Previous versions may also be provided upon request.

Section 10

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please reach out to our dedicated privacy team:

Response Time
Within 48 Business Hours
Live Support
Available 24/7

We will begin investigating your complaint within 7 business days of receipt and provide a final response within 30 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.

For more information, visit our General Inquiries Visit the page or Terms and Conditions Read.

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Join a Safe & Trusted Platform

Fa998 takes your privacy seriously. Register for free today and enjoy a safe, exciting gaming experience.

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